Setting up the technology is just the first step.
Read the PostYou’ve Installed Talk. Now What?
It’s time for journalism to get back to listening and engaging – and the rewards have never been greater
Read the PostWhy Facebook’s New Algorithm Is Good For Journalism
A new Talk plugin uses Google technology to detect toxic comments before they are published
Read the PostToxic Avengeance
It is possible to turn an argument into a meaningful debate, argues the author of a new book on participatory journalism
Read the PostHow we can agree to disagree
It’s time to be strategic around your comments
Read the PostThe Empty Box
Can a quiz solve the problem of angry commenters?
Read the PostQuestions and Answers
We’ve just released a study of thousands of commenters, conducted with the Engaging News Project at the University of Texas-Austin
Read the Post12,000 people have something to say
A detailed look at the habits and needs of 15 people who spend a lot of time in the comments
Read the PostWhat Do Frequent Commenters Want?
Over the past few days, a number of online comments about Brexit have gone viral. It’s a sign of what we need to do next
Read the PostBrexit and the value of the comments
If we can’t agree on basic reality or facts, how can we discuss what’s right and wrong?
Read the PostHow To Argue Successfully Online
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